Business IQ

Are you cyber-secure when working remotely?

Smarter Writer
Smarter Team

The Smarter Team is made up of business and technology journalists who write to offer insights to small and medium businesses about technology, business know-how and emerging trends.

Smarter Writer
Smarter Team

The Smarter Team is made up of business and technology journalists who write to offer insights to small and medium businesses about technology, business know-how and emerging trends.

For small and medium businesses that have shifted some or all of their activities to remote working, it’s important to consider whether your cyber-security measures are enough to keep your business protected.

Woman working remotely on laptop

Are you up to date with the latest cyber-security information?

The Australian Cyber Security Centre (ACSC) warns that cyber-criminals continue to target Aussies through COVID-19-themed fraud attempts, scams and email schemes, leaving many businesses exposed to malicious activity.

As the business owner, you should be familiar with cyber-security measures and the latest alerts. Consider signing up to Stay Smart Online’s Alert Service which provides simple safety and security information. The service suggests how to address risks and offers solutions to ensure users can remain protected, especially when working at home or on a mobile device.

Are you and your team using your own devices?

Bring your own device (BYOD) can expose your business to cyber-threats. BYOD security measures are key to keeping devices secure and reducing unnecessary risks. Here are our top tips:

  1. Make passwords compulsory on all BYOD devices: Passwords should be unique, avoiding anything that’s generic or easy to guess.
  2. Use data back-ups: Provide your team with remote server access or an alternative back-up solution and ensure that data is being backed up at least daily.
  3. Have a recovery procedure: In the case that you need to access a back-up, it’s important to know how to restore data. Being familiar with this process will ensure down-time is minimised.
  4. Prohibit unnecessary applications: Use access permission controls to ensure that users can access only what they need to work efficiently.
  5. Ensure antivirus software is operating and up to date on all devices: Adopt a reliable security application that scans and protects devices from threats.
  6. Restrict wireless and network connectivity: Devices should be set to prompt users before joining a new network to ensure only safe and trusted connections are established.
  7. Adopt a ‘Find My Device’ service: Users should subscribe to a device locator in the case that a device is stolen. Consider a service that also has a remote wiping feature, so that confidential data can be promptly deleted if necessary.

Are you and your team trained to avoid cyber-threats?

Empowering your staff with adequate training and support will help your business remain protected. You could consider enrolling your team in an accredited cyber-security training course. The ACSC offers several free step-by-step guides on two-factor authentication measures, portable device security and more, so you can upskill for the changing environment. And if you’ve purchased cyber-security software, many of these programs offer additional training courses, which are often tailored specifically to their product.

Creating a guide or handbook for your business can also be helpful for your team. The Australian Small Business and Family Enterprise Ombudsman’s Cyber Security: The Small Business Best Practice Research Report and Cyber Security Guide are useful resources to help get you started.  

Looking for a remote working solution?

Telstra Mobile Worksuite can help you work on the go.

Find out moreLooking for a remote working solution?

Man filming a video
Trends
3 businesses that are winning with video

Video technology has helped a lot of businesses deliver their services – and remain operational – throughout COVID-19. And for many, adopting this technology is not a Band-Aid ...

Man viewing furniture using augmented reality technology
Tech
Tech
Tech evolution: 3 ways to elevate your business

The pace at which technology is developing has made staying up-to-date more accessible, affordable and easier than ever. Adopting digital tools for your business could help str...

Man delivering packages
Trends
Conscious consumption: Even online, consumers choose local

Consumer behaviours and attitudes shifted in many ways as COVID-19 enveloped our reality. But one sentiment has become clear: consumers want to support local businesses, even w...

Woman practices yoga at home
Productivity
Productivity
Working from home: Habits for a healthy mind, body and business

Health and productivity are inextricably linked. So how can you ensure you’re setting yourself and your staff up for success while working from home?