skip to main content
  • Business Intelligence
  • Growth
  • Customers
  • Productivity
  • Business IQ
  • Trends
  • Success Stories
  • Tech
  • Awards
  • Business Tools
  • Subscribe
  • Tech Enquiry
  • Business IQ

    Spotzer's 5 tips for an impressive website

    Paul Liascos
    Managing Director (APAC) of Spotzer

    Paul Liascos is the Managing Director (APAC) of Spotzer, a leading global company that provides digital marketing services to businesses of all sizes.

    Paul Liascos
    Managing Director (APAC) of Spotzer

    Paul Liascos is the Managing Director (APAC) of Spotzer, a leading global company that provides digital marketing services to businesses of all sizes.

    Paul Liascos, Managing Director (APAC) of Spotzer, shares five ways you can improve your business's website.

    Paul Liascos from Spotzer

    In today’s world, small businesses should be looking to continually improve their digital presence. Your website is where many customers experience your business for the first time – often before they consider reaching out to you for a quote or query. To help you stay competitive online, these are my five simple tips for website optimisation.

    Use a local domain

    A .com domain might be popular, but it isn’t always the best choice for a business website. Ask yourself where your customers are located; and if your customers are mainly local to Australia, then a domain may be better suited. For Australian businesses, a top-level domain with performs better because it tells the search engine your business is relevant to Australian consumers.

    Keep your content up to date

    Customers want to see your business information, like how they can contact you, when you’re open and details about your product or service. Get the basics right. Tell your visitors who you are, what you do and what you don’t do in a really clear and concise way. Then make sure you update this information regularly, at least once every few months. Search engines favour websites with new content, so this can also help to improve your search ranking.

    Monitor site speed

    Many users will leave a website if it takes more than a few seconds to load, so make sure your site speed isn’t slowing down business. If you have a web developer, they should be able to help you with this. And if you’re managing the website yourself, check your image files aren’t too large, as this can lengthen load times. If your website requires videos or animations, then try to compress these as much as you can without compromising their quality.

    Use search engine optimisation (SEO) tactics

    SEO might seem like a foreign concept, but with a few simple tweaks you can help boost your search ranking so customers can find you more easily online. Search engines value sites that follow best practice around keywords, links and backend tagging (among other things). Just about every website has images, so make sure your image tagging is up to scratch because it’s an easy win to help boost your website’s SEO. Add descriptive alt text to each image describing what it represents to help search engines filter your site to the top of the results page.

    Maintain site security

    Make sure your website has a security certificate that shows a user their data is secure. Being transparent in this area helps you gain and maintain a customer’s trust. There can be serious legal, reputational, financial and emotional impacts if your business is hacked online – for you, your business, your customers and other stakeholders. So, it pays to make cyber security a priority.

    Consider these factors today and in the long term to help impress customers with a great business website. With more people choosing to search, shop, book and experience businesses online, it’s worth ensuring you’re taking steps to get found – and ultimately selected over competitors – by customers.

    Build your business’s online presence

    Get online with a Telstra Business Digital Marketing plan.

    Find out moreBuild your business’s online presence

    Customer Experience
    Customer Experience
    How to find out if your website shows up in search results

    In this step-by-step guide, discover how to figure out if your website isn’t showing up in search engine results - and how to fix it so your business is seen where it matters m...

    Customer Experience
    Customer Experience
    Shipping and delivery fundamentals: How to choose a shipping cost method

    If you’re selling a product online, shipping and delivery (and the communications around these things) are a crucial part of a customer’s experience of your business. In this f...

    Explainer: Decode the latest business tech terms from A-V

    This is your go-to resource for understanding tricky tech terms - feel free to bookmark this page for future reference.

    Business IQ
    Business IQ
    How to prepare your small business for a cyber security health check

    Cyber security, or technology in general, may or may not be your jam but as a small business, ensuring your digital space is secure and knowing how to prevent cyber attacks for...