skip to main content
Business IQ

Spotzer's 5 tips for an impressive website

Paul Liascos
Managing Director (APAC) of Spotzer

Paul Liascos is the Managing Director (APAC) of Spotzer, a leading global company that provides digital marketing services to businesses of all sizes.

Paul Liascos
Managing Director (APAC) of Spotzer

Paul Liascos is the Managing Director (APAC) of Spotzer, a leading global company that provides digital marketing services to businesses of all sizes.

Paul Liascos, Managing Director (APAC) of Spotzer, shares five ways you can improve your business's website.

Paul Liascos from Spotzer

In today’s world, small businesses should be looking to continually improve their digital presence. Your website is where many customers experience your business for the first time – often before they consider reaching out to you for a quote or query. To help you stay competitive online, these are my five simple tips for website optimisation.

Use a local domain

A .com domain might be popular, but it isn’t always the best choice for a business website. Ask yourself where your customers are located; and if your customers are mainly local to Australia, then a .com.au domain may be better suited. For Australian businesses, a top-level domain with .com.au performs better because it tells the search engine your business is relevant to Australian consumers.

Keep your content up to date

Customers want to see your business information, like how they can contact you, when you’re open and details about your product or service. Get the basics right. Tell your visitors who you are, what you do and what you don’t do in a really clear and concise way. Then make sure you update this information regularly, at least once every few months. Search engines favour websites with new content, so this can also help to improve your search ranking.

Monitor site speed

Many users will leave a website if it takes more than a few seconds to load, so make sure your site speed isn’t slowing down business. If you have a web developer, they should be able to help you with this. And if you’re managing the website yourself, check your image files aren’t too large, as this can lengthen load times. If your website requires videos or animations, then try to compress these as much as you can without compromising their quality.

Use search engine optimisation (SEO) tactics

SEO might seem like a foreign concept, but with a few simple tweaks you can help boost your search ranking so customers can find you more easily online. Search engines value sites that follow best practice around keywords, links and backend tagging (among other things). Just about every website has images, so make sure your image tagging is up to scratch because it’s an easy win to help boost your website’s SEO. Add descriptive alt text to each image describing what it represents to help search engines filter your site to the top of the results page.

Maintain site security

Make sure your website has a security certificate that shows a user their data is secure. Being transparent in this area helps you gain and maintain a customer’s trust. There can be serious legal, reputational, financial and emotional impacts if your business is hacked online – for you, your business, your customers and other stakeholders. So, it pays to make cyber security a priority.

Consider these factors today and in the long term to help impress customers with a great business website. With more people choosing to search, shop, book and experience businesses online, it’s worth ensuring you’re taking steps to get found – and ultimately selected over competitors – by customers.

Grow your business’s online presence

Get expert help online with a Telstra business website plan.

Find out moreGrow your business’s online presence
Trends
How to spot a gap in the market: The minds leading the non-alcoholic drink movement

Paying attention to evolving customer needs is essential for any small business. Australian drinking culture has been changing over time. The Australian Institute of Health and...

Productivity
Productivity
How to upskill on a budget: Our guide to the best online courses

Training and upskilling can be a great way to keep your employees inspired. It can also help to fill any knowledge gaps for small business owners – like you – who wear many hat...

Growth
Growth
Selling… on TikTok? The surprising success of these Aussie brands

Since launching in 2016, TikTok has become a social media giant. The platform is a destination for unparalleled viral reach potential, where unknown users with one popular vide...

Growth
Growth
How Freddy’s Pizza harnessed delivery platforms while keeping their in-store customers #1

Third party delivery platforms like Uber Eats play a big part in how customers find and interact with small hospitality businesses. But they have their pitfalls. Freddy’s Pizza...