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  • Customer Experience

    Customers are at the heart of any business. Positive customer engagement can increase your business’ appeal and boost long-term customer satisfaction. Explore advice on how to take customer feedback and turn it in to constructive change to improve your business.

    Customer Experience
    Customer Experience

    Customer Experience Customer Management

    Explainer: The payment methods in Australia that consumers want

    New technology has been changing the payment types that consumers use to pay for goods and services for a while, but the physical limitations caused by COVID-19 have only accelerated the shift. As social distancing and restrictions on movement have kept consumers away from bricks-and-mortar stores and shopping centres, buying using reputable online...

    Customer Experience

    Customer Experience Marketing Ideas

    Customer Experience
    Grow with video marketing for small businesses

    It’s no secret that online video marketing is an excellent medium to deliver a marketing message. Whether your objective is brand awareness, product education or sales, nothing...

    Customer Experience

    Customer Experience Online Business

    Customer Experience
    4 ways to amplify your online shopping experience

    With these simple changes, your business can revitalise its online checkout experience to meet and exceed your customers’ expectations so they keep coming back.