Mike Doman
Technology Journalist

Mike Doman is a technology, lifestyle, industrial and education writer

Mike Doman
Technology Journalist

Mike Doman is a technology, lifestyle, industrial and education writer

Collaboration is a buzzword used in boardrooms across the country, but understanding its implications can have big benefits for business.

“There are more people willing to give you help than there are hours left in your life.”

That mantra, delivered by Boris Corluka and attributed to Tim Longhurst, summed up the Collective energy – creating a culture of collaborationsession at Telstra’s Vantage conference in Melbourne.

It’s a sentiment that’s being felt more than ever by small businesses. Technology is rapidly altering the way people connect. Workplace demographics are changing. Globalisation is reducing the infrastructure typically required to enter new markets.

These factors are putting more pressure on businesses to be the best they can be, but they’re also empowering businesses to achieve their potential.

A number of people working at textbooks in a library
The importance of collaboration is very much around making better choices

- Boris Corluka

A changing workforce

Generations have always been wary of those that came after them, but no generation has represented as significant a shift as millennials. By 2020 they’ll make up 50 per cent of workers and their experiences represent a shift in thinking from generations gone by. According to Boris, they’re tech-savvy, used to a fast-paced environment, hungry for opportunity and, most importantly, keen to collaborate.

And it’s collaboration where the most benefit can be felt by business: technology is facilitating conversations between more people, leading to better outcomes and leaving old processes that relied on one person providing an entire answer behind.

The wisdom of the group

This old way of working, where one person is relied upon to make huge business decisions outside of the collective is outmoded, according to Boris.

“The importance of collaboration is very much around making better choices,” says Boris.

He says it’s of key importance to leverage the strength of the collective. Having multiple opinions leads to new ideas and limits blind spots, as well as connecting ideas together that may have been disparate previously.

At the core, by bringing together different perspectives and skillsets, better outcomes are achieved more efficiently.

Building collaboration

So where should businesses look when it comes to fostering collaboration? There are probably two or three things that have to come together to foster collaboration, according to Boris.

“The first part starts with an attitude… the culture of recognising that we can do better by collaborating. And there’s a lot of behavioural and cultural elements in that.

“The second part of it is actual environments. How do we foster an environment that’s a safe place? And that could be simple things like a design of an office

“[And] at the end of the day all of us are brought together by technology. So having laptops and smartphones connected to the internet, that stuff connects the attitude, the behaviour, with the work environment.”

By identifying where gaps are in promoting collaboration, businesses can begin to evolve or invest in areas that will help facilitate change.

Connecting

It’s important to recognise that while “fostering collaboration” sounds like the sort of corporate-speak familiar to boardrooms across the country, it’s an ideal that should be strived towards by businesses across the country.

Boris says Telstra's DOT (Digital Office Technology)™ can help grow business' collaborative capacity.

He suggests that small businesses could use DOT to "enjoy a sophisticated collaboration capability that’s integrated with their mobile experience and integrated with their broadband experience, [as well as the ability to] connect to the rest of the world.”

For bigger organisations, Boris suggests turning to experts to determine a solution that’s most suited to their needs.

“If the particular business prefers more a premise-based solution, there’s a whole range of partners through our programs such as Telstra Business Systems.”

Want more ideas for how DOT (Digital Office Technology)™ can improve your business?

Read How DOT Is Helping Crisp Salad Operate.

Find out moreWant more ideas for how DOT (Digital Office Technology)™ can improve your business?

Customer shopping online
Customer Experience
Customer Experience
5 ways to help prepare your business for online Christmas shopping

Despite COVID-19 restrictions easing, many people might still prefer to shop online instead of in-store this Christmas. Is your business ready to meet the demands of the holida...

Regional Australian landscape
Customer Experience
Customer Experience
Bridging the location gap: How regional businesses are thriving online

As society becomes more digitally connected, technology is helping to unleash the potential of many regional businesses.

Female worker stretching hands above head at workplace
Productivity
Productivity
Why you should choose mindfulness over multitasking

Every minute counts for small business owners, so working on three or four things at once might seem like the best way to get things done. But is multitasking actually holding ...

Business owner uses digital tablet on a farm
Business IQ
Business IQ
Federal Budget 2020: 5 key take-aways for small business

Telstra has teamed up with Small Business Australia to deliver a series of articles and resources to help Aussie small businesses survive and thrive in these challenging times....