1. Live an inspiring vision statement
An inspiring vision is something more than a clear direction. It not only points the way, it energises you and gets you out of bed in the morning. It draws you to it. The vision will be so inspiring that it will create momentum as it is embedded in the organisation’s way of life.
2. Set clear goals and strategies
Employees should be extremely familiar with our organisation's clear about the goals and objectives. When you set clear objectives and clear strategies, you will bring your vision to life and point employees in the right direction.
3. Develop your employees
High performance organisations understand the importance of people development and build it into their culture and DNA. One size rarely fits all but a good start is effective employee training and development.
4. Go out of your way to reward employees
Leaders should imagine they receive a new daily batch of awards and it is their responsibility to regularly give out as many as they can every day. Employees value employee recognition highly.
5. Genuinely care for employees
Employees can easily assess whether their employer’s senior leaders care for them or whether they are fake. Be authentic and take care of your employees.
6. Adapt and listen to customers’
High-performance companies that listen to their customers, design the business to meet their needs. They also use customer input and feedback to help them improve productivity and innovate. Build a customer-centric organsiation.
7. Continually innovate systems
Doing a great job at continually improving systems … will involve being tuned in to customer needs and desires and engaging your employees in the process of innovation and improvement.
The 7 practices work simultaneously
Nicholas says these seven habits do not exist in isolation. “All of these factors are inter-related and build on each other to increase your organisation’s performance even further.”The quest for improvement is a journey with no finish line, says Nicholas.