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Productivity

The 7 business behaviours that drive high performance

Anneli Knight
Smarter Writer

Anneli Knight is a journalist, writer and academic with a background in law and finance. She lives in Byron Bay

Anneli Knight
Smarter Writer

Anneli Knight is a journalist, writer and academic with a background in law and finance. She lives in Byron Bay

The seven secrets of driving high business performance have been revealed through ground-breaking research and published in a new book.

Is there a secret recipe to sustainable high business-performance? In the expectation to find an answer, Insync Surveys spoke to more 100,000 employees from 200 Australian organisations. The discovered that there are seven habits that consistently deliver results.

Insync Surveys’ executive chairman and CEO, Nicholas Barnett, has written in-depth about these findings in his book 7 Business Habits That Drive High Performance, offering a blueprint for other leaders.

“CEOs, executive teams and their organisations have within them, what they need to substantially lift their performance,” says Nicholas on building a high performance culture. “They simply need to look inside their organisations at how they deal with the biggest and most valuable asset they have – their employees.

“If an increase in company performance is to be sustained over an extended period much of that increase will, necessarily, be derived from the extra focus and urgency of engaged employees who apply extra discretionary effort in the pursuit of their organisation’s goals.” 

Nicholas Barnett says these seven ways, taken together and applied consistently, are the key to unlocking that extra focus, urgency, business innovation and discretionary effort within us all.

Silhouette of a racer

1. Live an inspiring vision statement 

An inspiring vision is something more than a clear direction. It not only points the way, it energises you and gets you out of bed in the morning. It draws you to it. The vision will be so inspiring that it will create momentum as it is embedded in the organisation’s way of life.

2. Set clear goals and strategies

Employees should be extremely familiar with our organisation's clear about the goals and objectives. When you set clear objectives and clear strategies, you will bring your vision to life and point employees in the right direction.

3. Develop your employees

High performance organisations understand the importance of people development and build it into their culture and DNA. One size rarely fits all but a good start is effective employee training and development.

4. Go out of your way to reward employees

Leaders should imagine they receive a new daily batch of awards and it is their responsibility to regularly give out as many as they can every day. Employees value employee recognition highly.

5. Genuinely care for employees

Employees can easily assess whether their employer’s senior leaders care for them or whether they are fake. Be authentic and take care of your employees.

6. Adapt and listen to customers’ 

High-performance companies that listen to their customers, design the business to meet their needs. They also use customer input and feedback to help them improve productivity and innovate. Build a customer-centric organsiation.

7. Continually innovate systems

Doing a great job at continually improving systems … will involve being tuned in to customer needs and desires and engaging your employees in the process of innovation and improvement.

The 7 practices work simultaneously

Nicholas says these seven habits do not exist in isolation. “All of these factors are inter-related and build on each other to increase your organisation’s performance even further.”The quest for improvement is a journey with no finish line, says Nicholas.

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