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Productivity

What Entrepreneurs Don't Realise About Being the Boss (Until They Are the Boss)

Jeff Haden
Business Journalist

Jeff Haden is a bestselling ghostwriter, speaker, Inc. Magazine contributing editor, and LinkedIn Influencer

Jeff Haden
Business Journalist

Jeff Haden is a bestselling ghostwriter, speaker, Inc. Magazine contributing editor, and LinkedIn Influencer

Everyone thinks they’d be a great boss. But Smarter spoke to Jim Whitehurst, President and CEO of Red Hat on what you don’t realise about being the boss, and what you can learn.

Business IQ
Business IQ
6 expert tips to make sure your hospitality business thrives in 2022

For many hospitality businesses, the past two years have presented some unique challenges. The post-COVID world has its own obstacles, from finding and retaining staff to chang...

Customer Experience
Customer Experience
Shipping and delivery fundamentals: How to create and communicate a returns policy

2022 research by ShipStation and Inside Retail found that 57% of shoppers pay close attention to an online retailer’s returns policy before purchasing from them for the first t...

Customer Experience
Customer Experience
The new .au direct domain is here: Why you need to register yours now

auDA, the administrator of Australia’s .au top level domain, recently announced that Australian internet users can now register for .au direct domain names. This presents an op...

Productivity
Productivity
4 ways to preserve knowledge in your business

According to the Australia Towards 2031 report from McCrindle Research, only 43% of Australians think their workplace is preparing for knowledge transfer between departing and ...