2014 Telstra Business Women's Awards ACT Winners

My success has been created by my ability to share my passion of community and healthcare with my team and by surrounding myself with people who are equally committed and excited about making a difference in these areas

- Samantha Kourtis, Telstra ACT Business Woman of the Year

In its first year of opening, the Charnwood pharmacy’s clinic has improved the health outcomes for more than 550 patients with circulation problems and diabetes from as far away as Cooma, Bega and Gundagai. It has also increased the pharmacy’s front-of-shop profit.

Ms Kourtis, the only pharmacist in the ACT region to have allied health referral rights, and her team were recognised by being named the Pharmacy Guild of Australia’s 2014 pharmacy of the year.

She says: "My success has been created by my ability to share my passion of community and healthcare with my team and by surrounding myself with people who are equally committed and excited about making a difference in these areas."

A believer in making the pharmacist accessible to the customer, she added: "Now my pharmacists are out of the dispensary and engaging with the customer, I am starting to see incredible results with financial growth and customer satisfaction."

Throughout her career, Ms Kourtis has taken on mentoring roles, lecturing, tutoring and examining students on behalf of the Pharmaceutical Society of Australia, Pharmacy Board of Australia and universities.

Kate McKenzie, Telstra Chief Operations Officer and Telstra Business Women’s Awards Ambassador, said:

"As I reflect on the achievements of the amazing women that have won these Awards over the past 20 years, I am confident that the 2014 Australian Capital Territory winners will continue to inspire the next generation.

"They embody what it means to be a Telstra Business Woman’s Award winner - courageous, confident and innovative."

Ms McKenzie said Ms Kourtis was recognised for demonstrating strong business acumen and for her vision to expand her pharmacy business, its execution and the success of her new lymphoedema clinic.

"The judges praised her successful focus on staff development and her passion for community engagement and collaborating with stakeholders in the public and private healthcare system."