Growth Customer Experience Productivity Business IQ Trends Success Stories Tech Solutions Awards Business Tools Subscribe Tech Enquiry
Tech Solutions

Microsoft® dynamics 365 customer experience insight and tools

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Microsoft® Dynamics 365 is a Customer Relationship Management (CRM) application, hosted by Microsoft, which provides essential customer insights for your business.

Help drive the customer experience by unlocking data from purchase histories, social media statements, demographics, transactions and interactions. Give your sales team role-specific insights and access to consumer data across multiple devices and applications, to build personalised customer relationships.    

Learn more about Microsoft® Dynamics 365
Book a Tech EnquiryLearn more about Microsoft® Dynamics 365

Open for business sign
Trends
How-to: Keep your business thriving during COVID-19

Australian businesses are adapting to life in the time of COVID-19. With some quick thinking and a little ingenuity, businesses across the country are finding opportunity in th...

Cat Webb of Good Times Pilates
Trends
Responding to COVID-19: A Q&A with Cat Webb, owner and operator of Good Times Pilates

Good Times Pilates in Melbourne’s inner-north is more than just a place to work out. If you’ve been before, you’ll remember the delightful scent, the quality service and the su...

William On Shippit
Trends
Responding to COVID-19: A Q&A with William On, CEO and co-founder of Shippit

Shippit is a technology platform that powers delivery for retailers across Australia, connecting e-commerce stores with courier companies. When the realities of COVID-19 struck...

Man smiling working from home
Productivity
Productivity
Make working from home work for you

Turn your home office into a productive hub by dressing the part, utilising time-saving technology and maintaining work-life balance. If you have the right building blocks in p...