Growth Customer Experience Productivity Business IQ Trends Success Stories Tech Awards Business Tools Business Intelligence Subscribe Tech Enquiry
Daniella Doughan
Business and Finance Journalist

Daniella Doughan is a business and finance journalist from Sydney, Australia.

Daniella Doughan
Business and Finance Journalist

Daniella Doughan is a business and finance journalist from Sydney, Australia.

Highlights
  • Cloud-based workflow systems can enable small businesses to work around the clock.
  • Apps can allow businesses to connect with employees in multiple locations and time zones.
  • Video conferencing services can let team managers have face-to-face interactions no matter where they are in the world.

Cloud collaboration technology helps businesses to work more effectively 24 hours a day, making the best use of time zones and remote workforces to get things done.

As long as team members have a reliable internet connection; they can work on a document, file or project without sharing the same office. This helps businesses to meet employee demand for increased flexibility, as well as making it possible to hire from a wider pool of talent.

Man working from home. Cloud solutions can allow your business to work round the clock.

Businesses can be hesitant to outsource work intercity, interstate or intercontinental because of a fear of loss of control or an inability to collaborate with international team members. But thanks to technology that includes document sharing, video meetings and file syncing, managing teams across the globe is becoming commonplace – even among small and micro businesses. 

Here are our top collaboration apps: 

For example, Microsoft® Skype for Business Online offers video meetings, instant messaging and free voicemail – all from your desktop or mobile device – making long (and expensive) business travel no longer as imperative as it once was. 


Microsoft Office 365 Business also includes cloud storage; so working on the same document from internet capable devices while you or your staff members are on the go is standard. DocuSign integration also lets you sign and get signatures electronically from Outlook and Word, so a document can be sent in the cloud, signed and returned all in a matter of moments and all without printing a page. 


Microsoft Project Online is a simple project management solution that will allow your staff to access, edit and submit project documents, timelines and calendars. Microsoft Project Online allows your team to collaborate and communicate with updated timelines and synchronized task lists to help everyone hit key milestones.


Finally, Microsoft® Dynamics 365 can help you to improve your customer experience by allowing your staff to see purchase histories, communications, and bug reports across multiple devices. 


With increasingly sophisticated cloud collaboration technology, businesses are now operating across time zones, borders and projects simultaneously. 


Dynamics, Microsoft, Office 365 and Skype are trademarks of Microsoft Corporation in the United States and other countries.

Find out the best workflow solution for your business by speaking with an expert.
Book a call nowFind out the best workflow solution for your business by speaking with an expert.

Telstra Business Intelligence Report 2020 on Digital Marketing
Trends
Introducing Telstra Business Intelligence 2020

While no two small or medium-sized businesses are identical, there’s one thing that most share – a scarcity of resources. When you’re overseeing daily operations, it can be cha...

Delivery person receiving take out food
Trends
Hospitality goes digital: 3 ways venues are adapting to COVID-19

Social togetherness is the essence of the hospitality industry. When this core ingredient was taken away from cafes, bars and restaurants, many were forced to change their usua...

Man types on laptop
Customer Experience
Customer Experience
How exceptional customer service translates to the digital world

Finding – and keeping – your competitive edge as a business is a tricky affair. If you’ve made a recent pivot to online trade, the way you interact with your consumers has like...

Making a video on a smartphone
Customer Experience
Customer Experience
Small businesses are bigger with video

It’s no secret that video is an excellent medium to deliver a marketing message. Whether your objective is brand awareness, product education or sales, nothing captures attenti...