Making streamlining simple
Their implementation of Office 365 from Telstra was a straightforward process that was implemented across the entire business, enabling them to effectively manage a growth rate of five to 10 people per week by adding them into the database as needed and managing the staff lists in house.
The upside for DB Results, aside from helping to manage demand from clients seamlessly, was that they achieved this without a big capital investment or increasing pressure on an aging in-house IT infrastructure due the scalability of the solution.
Office 365 meant that staff operating remotely to the business can easily keep up to date on projects and in contact with other staff members as needed.
The connected nature of Office 365 means staff are able to work effectively when sharing documents and keep important spreadsheets up to date. Backups and cloud storage help keep these documents safe and secure if anything should happen to the internal network.
After the upgrade, all DB Results staff now have access to the tools they need to collaborate effectively online, helping to increase their responsiveness and professionalism with both current and potential customers.
With video meetings and easy sharing of documents, DB Results have also been able to streamline the ongoing management of the new employee process for a consistent monthly cost that scales as the business does. The result is a leaner and more efficient business that can adapt to change more effectively than ever.