skip to main content
Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

Smarter Staff
Smarter Writer

This article has been written by the Smarter Business™ Staff Writers

For Melbourne-based DB Results, Microsoft Office 365 allowed them to overhaul their communication to make themselves more efficient with happier clients.

DB Results is a business-consulting firm in Melbourne, with staff operating throughout Australia and Asia. Growing demand for their expertise in technology and operations advice meant the business was seeing strong growth, but as the business grew, its delivery infrastructure struggled.

The management team decided that it was time to either expand its own systems, or choose something smart and scalable that could grow as the business did.

The solution was an IT and communications strategy that helped them to improve their team collaboration and customer responsiveness on an international scale, using Microsoft® Office 365. 

DB Results - Office 365 Case Study

Making streamlining simple

Their implementation of Office 365 from Telstra was a straightforward process that was implemented across the entire business, enabling them to effectively manage a growth rate of five to 10 people per week by adding them into the database as needed and managing the staff lists in house.

The upside for DB Results, aside from helping to manage demand from clients seamlessly, was that they achieved this without a big capital investment or increasing pressure on an aging in-house IT infrastructure due the scalability of the solution. 

Office 365 meant that staff operating remotely to the business can easily keep up to date on projects and in contact with other staff members as needed.

The connected nature of Office 365 means staff are able to work effectively when sharing documents and keep important spreadsheets up to date. Backups and cloud storage help keep these documents safe and secure if anything should happen to the internal network.

The results

After the upgrade, all DB Results staff now have access to the tools they need to collaborate effectively online, helping to increase their responsiveness and professionalism with both current and potential customers.

With video meetings and easy sharing of documents, DB Results have also been able to streamline the ongoing management of the new employee process for a consistent monthly cost that scales as the business does. The result is a leaner and more efficient business that can adapt to change more effectively than ever.

DB Results used Office 365 to streamline their business.

Find out how it can help your business.

Find Out MoreDB Results used Office 365 to streamline their business.

Tech
Tech
How 5G could help grow and transform your business

In Telstra’s recent Business Intelligence survey, small and medium business owners were asked about the technologies they think will impact them in the future. ‘Cloud’ (28%) an...

Productivity
Productivity
Five ways to create a great remote working team

Driving the performance of remote teams requires much more than simply handing out computers and collaboration tools. The key is to empower your remote staff to work effectivel...

Tech
Tech
Why and how to use the 3-2-1 strategy for data back-ups

Have you ever lost a digital file worth hours of work because of a program crashing or something going wrong with your computer? Or been a victim of ransomware, where hackers b...

Business IQ
Business IQ
Freelance Virtual Conference: 5 key cyber security takeaways

Freelance Australia recently held the 2021 virtual Freelance Essentials Conference to help freelancers and small businesses learn the ins and outs of running a freelancing ente...