skip to main content
  • Business Intelligence
  • Growth
  • Customers
  • Productivity
  • Business IQ
  • Trends
  • Success Stories
  • Tech
  • Awards
  • Business Tools
  • Subscribe
  • Tech Enquiry
  • Customer Trends

    Customer expectations are always changing. Stay on top of consumer trends and learn what customers want most from businesses like yours, with insights and expert advice on how to improve customer segmentation, experience and retention.

    Trends

    Trends Customer Trends

    Conscious consumption: Even online, consumers choose to support local businesses

    Consumer behaviours and attitudes shifted in many ways as COVID-19 enveloped our reality. But one sentiment has become clear: consumers want to support local businesses, even when they’re shopping online.

    Trends

    Trends Customer Trends

    Could selling on social media help boost your sales?

    More than just a new place to broadcast your message, social media can help you to make direct sales.

    Trends

    Trends Customer Trends

    'Buy now, pay later': Could it help boost your business?

    Today, the way your customers expect to book and buy online is more diverse than ever. As a small or medium business, this brings a new opportunity to strengthen your online pr...