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  • Customer Trends

    Customer expectations are always changing. Stay on top of consumer trends and learn what customers want most from businesses like yours, with insights and expert advice on how to improve customer segmentation, experience and retention.

    Trends

    Trends Customer Trends

    Could selling on social media help boost your sales?

    More than just a new place to broadcast your message, social media can help you to make direct sales.

    Trends

    Trends Customer Trends

    'Buy now, pay later': Could it help boost your business?

    Today, the way your customers expect to book and buy online is more diverse than ever. As a small or medium business, this brings a new opportunity to strengthen your online pr...

    Trends

    Trends Customer Trends

    Are you harnessing the power of online reviews?

    Before choosing to buy, customers are turning to online reviews to see how a business fares. Discover how skillfully managing feedback online can give customers more reason to ...