Many industries in Australia face disruption to current business models and ways of working thanks to emerging technologies. Stay ahead of the changes impacting your industry with analysis and insights into market trends from the Smarter Business™ team.
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Social togetherness is the essence of the hospitality industry. When this core ingredient was taken away from cafes, bars and restaurants, many were forced to change their usua...
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Melbourne-based digital agency The Digital Picnic provides its readers with engaging blog posts and consistent social media content. When COVID-19 struck, the business’s online...
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Sam Rush is the co-founder of Aussie fashion label Handsom, based in Melbourne’s inner-north. In this Q&A, Sam shares how the brand is navigating a changing retail landscape in light of the current global climate.
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Australian businesses are adapting to life in the time of COVID-19. With some quick thinking and a little ingenuity, businesses across the country are finding opportunity in th...
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Good Times Pilates in Melbourne’s inner-north is more than just a place to work out. If you’ve been before, you’ll remember the delightful scent, the quality service and the su...
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Shippit is a technology platform that powers delivery for retailers across Australia, connecting e-commerce stores with courier companies. When the realities of COVID-19 struck...
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Getting ready for the nbn™ network is simpler than you might think. Test your knowledge and learn more about what to expect with the Smarter Business™ nbn quiz. The nbn network...
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Instagram has evolved well beyond still images. We look at video-sharing: what does it mean for your business and how can you use it. Grab a cuppa and take in some of the best ...
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It’s possible to create your own viral story, here are the core ingredients you’ll need to do it. When a story or a picture goes viral, it can be a wonderful marketing tool if ...
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Cyber security is a hot topic across the business world. Whether your business is big, small, or somewhere in between, data protection is now essential for you to gain and main...
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Welcome to In the Loop, our monthly snapshot of Telstra’s research into the state of small business in Australia. Small businesses may be underestimating how much mobile tech...
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The microbusiness boom is a 21st-century phenomenon. These days, thanks to the power and accessibility of technology, almost anyone can start up a business – and a huge number ...
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The increasing complexity of IT systems has been outed as the biggest challenge for Australian small businesses in 2017. Welcome to In the Loop, our monthly snapshot of Telstra...
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It’s 2020 and the demands of clients and ever-growing use of smart technologies have changed the way construction managers operate, for the better. Off to work … Fresh from...
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Hot-desking is still a thing, but the secret to making it work is to look beyond mere desks and realise it's not about moving, swapping or removing furniture, it's about workin...
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Customers increasingly expect an omnichannel experience. But what does that actually mean and how might it differ from a multichannel retail strategy? “You say multichannel, I ...
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Welcome to In the Loop, our monthly snapshot of Telstra’s research into the state of small business in Australia. Ever been frustrated at not being able to find a business onli...
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Builders and project managers operate in one of the most competitive industries in Australia. And this competition means a bottom-line approach to management is no longer enoug...
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The healthcare sector is seeing significant challenges. But with great challenges comes great opportunity to evolve.
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For finance, accounting and other professional services, technology has fundamentally shifted operations. What used to be primarily functional is now about much, much more. Whe...
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A recent report from Sensis looking at the state of online business in Australia has shown connectivity is more important than ever.
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Regulatory requirements put onto the big four and Macquarie Group mean big changes for the financial sector. The big issue affecting the finance industry over the next three mo...
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Leon Gettler says tech, the dollar and changes to GST are the big things for Aussie business to watch out for in the coming months. The biggest trend to watch out for in small ...
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Manufacturing has had a challenging few years, but great challenges have led to a leaner and more efficient industry. Activity across the Australian manufacturing sector fell s...
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Figures show that retailers could be in for a rocky ride for the next six months. But being adaptive and online can help manage a difficult period. In the months ahead, retaile...
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Rather than just track your own performance, you can chart Google searches for your business alongside searches for your competitors – offering a snapshot of how you're faring ...
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The Land Of Sweeping Change report released by Telstra on trends in the Machine to Machine (M2M) sector shows varied uptake and interest, but the sector shows great promise. Th...
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The construction industry has been going through healthy growth but there are doubts from some analysts whether it can be sustained. We look at what the future holds for constr...
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The Aussie economy can have a huge difference to how small businesses run. Leon Gettler looks at what it holds for the first quarter of the new financial year. The most recent ...
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In a series of six research reports, Telstra Smarter Business™ explores the trends affecting Retail, professional services, construction, healthcare, finance and manufacturing.
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Pop-up restaurants aren’t just creating heat in these portable kitchens, but in the business world, too. Food vans are all the rage. Restaurant owners looking for new ways to b...
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Recent falls in the value of the Australian dollar are placing upward pressure on costs for local businesses.
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2014 was a pivotal year for many mobile technologies – 2015 will extend the gains.
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By the standards of recent Christmas seasons, 2014 is shaping to be solid, if a little unspectacular, for the nation’s Retailers.
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Where would you go to buy a Swiss Army Knife? To a Swiss Army Knife store, of course. Michael Baker explains why manufacturers are increasingly opening up their own stores to s...
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What does it mean for local stores when shopping centres build spaces for international brands to establish a presence in Australia? How do these mega-malls fit into the overal...
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Keep on top of legal, marketing and technology matters this quarter with Australia’s leading experts.
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Australia Post gives spice vendor Gourmet Morsels a variety of delivery options for orders of all sizes.
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Close to half of Australian medium-size enterprises could start failing in three years, according to a new survey of chief financial officers. Close to half of Australian mediu...
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Australian farmers are less confident about the national agricultural economy but more confident about their own business performance, according to a recent report. The latest ...
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Australian Retailers may risk swallowing a double dose of GST liability if they choose to trade in crypto-currencies, law firm DLA Piper Australia warns. The Australian Taxatio...
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According to a ranking published by 24/7 Wall Street, a US financial news / commentary site, they are absolutely at the bottom of the corporate heap as far as their current and...
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Despite the increasing optimism of small, medium, and large Australian businesses since the May 2014 Budget, Australia's micro businesses are feeling the pressure according to ...
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These six free apps use your little data to streamline your day. Construction companies are integral to the Australian economy, with their total contribution to the production ...
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Independent Retailers have been doing it tough in recent years and the accelerating globalisation of Australian fashion Retail isn't doing them many favours. As recently as fiv...
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When people think about technology and the shopping experience it’s common to focus on the ‘wow’ factor of technology as entertainment. There is a more prosaic and arguably muc...
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A recent survey discovered that Aussie business travellers get more homesick than global counterparts. Aussies miss the comforts of home more than business travellers from the ...
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Social responsibility: Why doing your bit for the community can do wonders for your small business. Earlier this month Gail Kelly, CEO of Westpac, announced that the group had ...
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Like David and Goliath, one small business dared to take on the big names in the Super Bowl ad war and went viral. Find out how TV and social media campaigns can benefit your b...
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Apprenticeships are built into the foundations of Gold Medal Services, a plumbing service based in Darwin. Business manager Jackie Maclean says they have employed at least one ...
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JWT have peered into the future again. Here are the business ideas that are taking off. Each year renowned marketing communications brand JWT compiles a list of 100 of the bigg...
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Retail analyst Michael Baker asks if mobile marketing can pull customers into bricks-and-mortar stores. The new technologies of ‘geo-fencing’ are an enticing prospect for retai...
